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Biz Kimiz?

Bilgi ve veri güvenliği için neler yapabiliriz?

Yüksek bayi, müşteri ve çalışan memnuniyeti ile BT destek hizmetleri sunan BT işletmesiyiz ve 15 yıllık tecrübe sahibiyiz. İş ahlakımız ve kültürümüz rakipsizdir. Birden fazla ülkede kesintisiz organik büyüme gerçekleştiren BT ​​hizmetleri firmasıyız. Özel sektördeyiz, sıfır borcumuz var ve büyümeye devam ediyoruz.

Geliştirdiğimiz BT otomasyonları yazılımları sayesinde bugün yüksek verimlik ile çalışan bir teknoloji firması haline geldik. Bu bizi inkar edilemez bir şekilde benzersiz kılıyor.

Teknolojiyi seviyoruz ama bazen bozulduğunu da biliyoruz. Aldığımız her destek biletinin nedenini analiz eden bir BT ​​hizmetleri firmasıyız. Bu nedenle, bir şey bozulduğunda onu analiz eder ve bu sorunun bir daha asla yaşanmamasını sağlamak için çalışırız ve tekrar eden eğilimlerdeki sorunları ararız. Bu yüzden kullanıcılarınız bizi aradığında, neden aradıklarını zaten biliyoruz. Kendimize ait tescilli biletleme sistemimiz, kullanıcılarınızın kim olduğunu ve bizi neden aradıklarını bilmemize yardımcı olur ve bu da müşterilerimizin BT desteğine ne sıklıkla ihtiyaç duyduğunu aktif olarak azaltmamıza yardımcı olur. Sertifikasyon ve yetkinliğine önem veren mühendislerimiz en kısa sürede sonuca ulaşan biletler ile SLA sağlamaktadır. Hedeflerimizden biri, müşterilerimizin asla bizi aramalarına gerek kalmamasını sağlamaktır.

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